Tour Manager or Holland America Host
There will be a team of experienced Tour Manager or Holland America Host for each segment of your trip:
Vancouver Tour Manager - At the beginning of your trip our Tour Manager in Vancouver will ensure that your hotel stay, and tours offers you the satisfying experience you expect.
Host or Representative
Ship Tour Manager or Holland American Host - Onboard with you for the entire journey through the Inside Passage. The Manager / Host will have a hospitality desk on board ship so that you can contact them for assistance if needed.
Alaska Land Tour Manager or Holland American Host - From the beginning to the end of your Land Tour through the Interior of Alaska you will have a Holland America Journey Host traveling with you.
* If less than 15 cabins on any cruise you will have a Holland America Host
Their responsibility is to keep your tour on track by coordinating every aspect included in your tour - to make sure the Tour buses arrive on time, and that your luggage arrives with you or ahead of you. They are there to welcome you and advise you of the days activities. They are there to manage your tour with all the suppliers Discover Alaska works with to provide you with the most comprehensive customized tour to Alaska!
The Tour Representatives or Host are not escorts or guides. They do not travel with you on every included tour. They do facilitate the tour departures and introduce you to the drive's and guides. And they are available to assist with any questions you may have regarding your itinerary, hotels, meals, tours, and transfers. Their priority is to make sure that what you have purchased has been delivered. They are the ultimate in travel insurance for a successful trip to Alaska. You could not have a better companion on the road.